When it comes to choosing the best medical alarms to have if you want to stay independent you are going to have to research several companies in order to find the medical alarm system service provider that provides you with the features that you are looking for at a price that you can be comfortable paying. Not all people have the same needs when it comes to living an independent life once we reach our senior years. Some have more needs than others and will need to look closely at their options in order to choose a company that can truly allow them to feel safe while at home. As you begin your search for the best medical alarms, consider the following important factors. After you have had all of your questions answered you will be ready to purchase and begin using your medical alarm as your way of staying independent.
As you are looking for the best medical alarm for you, keep the following points to look out for in mind. You are putting a lot of trust in your medical alarm and should know exactly what you will be agreeing to and receiving before making a commitment to a service agreement.
- Know your payments up-front – Some medical alarm companies will ask for payment of the first several months up-front or will charge you extra for not fulfilling the term of your contract. Make sure you know what all of the charges and possible charges will be.
- You get what you pay for – You do not want to base your decision to buy purely based on price. Not all medical alert providers offer the level of quality that you expect.
- Is there a satisfaction guarantee? – It is not too much to ask that your medical alert system provider give you a trial period with the system. If a company is sure about the quality of their product and service team there should be no reason why this request cannot be met. (Note: if you choose a company that offers a trial period be sure to test out the system, see how quickly it takes for an operator to answer your distress call, make sure that the operator can be heard from all rooms of your house, etc.)
- Ask about outsourcing – Some medical alert systems outsource either their monitoring center. There are excellent monitoring centers that are company owned and operated, and there are excellent third party monitoring centers that specialize in medical alerts. Any monitoring center should have multiple independent third party inspections , such as Underwriters Laboratories, Factory Mutual, Central Station Alarm Association, Department of Defense etc.
- 24/7 customer and technical support – Just as local emergency support teams are available 24/7 your medical alarm team should have a 24/7 customer support line as well. It is never a convenient time when your system may stop working; make sure that the medical alarm company that you choose has an efficient way to handle any problems at any time.
- Repair and replacement services – Different medical alarm companies will have different length warranties on their products. Some companies only offer 1 year warranties while others guarantee system repair and replacement as part of your service for as long as you are a customer. This service is just one example of how a medical alarm company might entice you with low monthly payments, but ultimately you are going to get cut short somewhere else.
You can call or look online to find a number of medical alarm companies that offer services in your area. Remember to weigh your decision carefully and to get all of your questions answered before committing to anything.