The volume of your medical alarm system is set to a high level by design. This allows you to hear the operator no matter where you are in your home when you press the help button.
The nature of emergencies means that you may be a distance away from the system when you press the alert. If the volume is low, you will not be able to respond to the operator when she answers the call.
A medical alert device provides peace of mind, independence and security to seniors. Part of the advantage of that system is being able to move freely around your home. The alarm system is set so that even in a 3500 sq. foot space, the speaker is adequate.
The volume level is an essential part of making sure the medical alert device works properly. It is not possible to adjust the speaker settings, because the system needs to be loud to be effective in all situations. You will only be using the medical alarm in an emergency, so the high volume should not be an issue.