About Us

Howard Feldman, President
Howard Feldman, President

About thirty-seven years ago, in 1978, I started Pioneer as a residential security and fire alarm company. Our mission remains the same today as it was then: to save lives and property. My parents, David and Claire Feldman, helped me start the business even though they had never been entrepreneurs themselves. My father was a scientist and inventor with Bell Laboratories. His accomplishments included designing the touch-tone phone. My mother was a registered nurse. Perhaps, it was both destiny and genetics that guided me into the medical alert business.

But the most important event was a personal one. In 1995, at the age of 39, I had an open heart surgery, and I needed a medical alert monitoring system. Since then, I have spent years researching, testing, and selling home medical alert systems.

Pioneer Bodyguard
Our most popular system, the Pioneer Bodyguard.
I’m proud to tell you that today we offer the best medical alert systems in the world. We are founding members of the Medical Alert Monitoring Association. Manufactured by companies like First Alert Professional, GE, Honeywell, the products are installed, maintained and serviced by my family-owned security business and alarm monitoring company, Pioneer Emergency. You can trust our products and services to keep your loved ones safe. My family relies on them. Yours can too.

Please call me personally if you have any questions about our medical alerts. I can be reached toll-free at 1-800-274-8274.

Howard Feldman, President
Pioneer Emergency Response Services, Inc.
991C Lomas Santa Fe Dr. #415
Solana Beach, CA 92075

Listen to a personal message from Howard Feldman:

Howard Feldman, Pioneer founder and president, introduces the Pioneer Bodyguard medical alarm.