Howard Feldman: Hi, I'm Howard Feldman, president of Pioneer Emergency Response. The following is a quick testimonial from one of our clients. After listening to it, if you're not a hundred percent convinced that your loved one needs our service, call me personally at 800-274-8274. Thank you.
Jeannette Kirk: "Hi, this is Jeannette Kirk and I live in Carlsbad, California. I was persuaded, very reluctantly by my children, to sign up for a First Alert button. I didn't think I'd ever use it; I'm a very healthy old lady. I ran up the stairs, and of course I caught my foot on the last step. It threw me about as far as you can throw, and I broke my hip.
I could never have reached the phone, but I did have my First Alert button on and I pushed it, and they were patient since I was so loud, I was screaming, I was thinking my neighbors might hear me or somebody, but of course they didn't, and I was able to yell loud enough that they heard me. I was not close to the machine.
They called the ambulance and were just there so fast. But the wonderful thing about it is that the First Alert people suggested they could put a lockbox on my door, because my house is so impossible to get into. That really saved the day and I appreciate that more than anything; I just can't tell you how much I appreciate having that lockbox. So they got right in and were able to give me a shot in the leg so I wouldn't hurt so extremely much and got me to the hospital.
I've been telling all my friends, 'Don't think about it, just do it'. When you need it, there's nothing like it."
Howard Feldman: "Thanks for listening. Call us to place an order or answer any questions you may have at 800-274-8274. Thank you."
Allen D. Smith here. Just wanted to take this time to thank you for all your assistance in getting me the equipment that works great for me. I am sure as most folks will say "I was just doing my job" well in my opinion there is doing your job then there is doing your job really well. Thank you for the attempt to get me a system which did not require a phone line, unfortunately AT&T made that impossible to work. Thankfully you were willing to take the time and energy to get me the LIFE Sentry system which has tested extremely well in all areas of my home and surrounding areas where I had concerns. At 66 with numerous health issues and living alone with 3 large dogs it is most comforting to know all I have to do is push a button and help will be here. Thank You seems such a small thing to say for the security you have given me.
- Allen D. Smith"This is Harriet commending Howard and Pioneer for getting me out of a terrible pickle last Monday evening. I am a disabled senior. I have been with Pioneer and Howard for about nineteen years. I was in my home in the bathroom when all electricity went out. Complete darkness. And I panicked because I did not dare fall. After about fifteen minutes, I made it to the bed, and I thought: what do I do? I called on this wonderful necklace that I wear. The emergency system that I wear. I pushed it and a wonderful lady came on and asked if she could help me. I said yes, but that I wasn't injured. She said she would call my first responder, my daughter, and tell her that she needs to get out to your house and take care of me. Which she did!"
- Harriet
"I am very, very pleased with the alert system! I was very impressed the other night when I got my unit, called to test it and they called me back immediately."
- Barbara Scherr, Thousand Oaks, CA
"Since we've had the system, all my husband has to do is press the button and help arrives. We both feel more secure."
- Jenny and Fred Edmonds, Houston, TX
For a long time I have felt that people, no matter what their age, should have a reliable method of contacting emergency help. This was dramatically proven when my active 95 year old sister-in-law, living alone, 3000 miles away, sustained a fall in her home. She was able to use her "First Alert" by pressing the button that automatically alerted a designated neighbor to call for an ambulance.
It was fortunate that she was taken to a hospital quickly, where it was found that she had bleeding and edema in her brain. Without the rapid delivery of care she might not have survived. I would urge people, living alone, to have one of these medical devices to be used in the event of a medical emergency.
- Helen B. Canin, Berkeley, California
I would like to take this time to thank you for your service. I feel you give the sick and elderly peace of mind when they live alone. Knowing that help is on the way with just a push of a button. Your service also affects their love ones or caregivers knowing if they are away they will be contacted in the event they are needed.
In November of 2005 this happened to me as I was the caregiver of my brother-in-law Hershel Daved. On Thanksgiving morning I was called and told that Herschel had activated the alert button that he wore, and he needed help. I was told that the ambulance was on the way. Herschel was transported to the local hospital. He had suffered a major heart attack. Because of your service he survived and was released from the hospital the day before Chistmas.
- Phillip Walka
Howard,Thank you so much for all your help with taking all the time you did to talk to me about the monitoring system. I really appreciate it a lot. You can't really find much good customer service anymore but you went over and above to help me. My mother will be safe because of your great help.
- Sherry Rugh, Collingdale, PA
Pioneer has provided me extraordinary service for over twenty years.
- Sylvia Segel, San Diego, CA
I owned a home health care agency for 13 years. Pioneer has provided excellent monitoring service and I highly recommend their services.
- Joyce Hyam RN PHN MPA, San Diego, CA
The system works fine and is very convenient... gives you a real sense of security and my children are very pleased I got it.
- Bob Friedenthal, Sherman Oaks, CA
I pressed the button and the paramedics responded almost instantly!
- Lois and Arnold Newdorf, Los Angeles, CA
Dear Pioneer, please cancel the medic alert service for my mother, Mildred. We appreciate your help during the last years. She is at home with the Lord now.
- Marjorie Elieff, Burbank, CA
I am writing to tell you how pleased we were with the operation of your medical emergency system that I ordered for my 86 year-old mother-in-law, Georgia Bouldin. I easily installed the system on Friday, April 25th. Two days later on Sunday the 27th, my mother-in-law activated the pendant she had around her neck. The system worked efficiently and the nurse at the retirement center where she lived arrived within minutes.
A 911 call got immediate response and an ambulance took her to the hospital she had designated. She was diagnosed with a heart attack and placed in ICU. Tuesday morning Mrs. Bouldin had another massive heart attack and passed away. But in the midst of our grief we were comforted by the thought that she got immediate medical assistance when she desperately needed it. It is conceivable that she could have gone unattended for hours before her plight was noticed by the staff. Thank you so much for your professionalism.
- Barbara Cook, Grand Prairie, TX
Howard, you are doing a great service with your product and service.
- Cissy Sherr, San Francisco, CA
Howard, I think Canada should celebrate our July 1st, Canada Day, all over again. I'd be the first to shoot off Roman candles in order to announce my success of being your first Canadian customer. I'm looking forward to my new found freedom with the necklace alarm system. I can relax more now and so will my children. Thanks for all your help in getting this up and working.
- Arlene, Vancouver, Canada
For Howard: Thank you SO much for your help. Mother is fine. I had the police make a stop to check. Terrific idea and thanks!
- Margo Baker, Freemont, CA
Howard, thank you for spending so much time with me on the phone both before I ordered the unit and after. Your competitors could barely give me the "time of day" and I have recommended your company every chance I get. Thanks much, be well.
- Jillian Higgins, Roscoe, NY
